If you own an auto body facility that fixes vehicles and performs routine maintenance, you need to ensure that you’ve got the appropriate tools to help. Repair shop software gives you the advantage because you can streamline your services and make it easier for your technicians to determine what job is next and how long it takes. However, you may be on the fence about owning such software. If this is the case, it can help to learn a little bit more.
Improve Your Customer’s Experience
Most customers are in a rush and want to get in and out as quickly as possible. Therefore, they won’t wait for you to write out a ticket, walk it back to the techs, and write out a bill of sale. Plus, they want everything automated because it makes their lives easier. For example, if you don’t call to remind them about their oil change, they aren’t coming into your shop to get the work done. You could lose money because they don’t get the maintenance. However, some auto shops believe that if they don’t remind them about maintenance, the customer comes in with a large repair job. This could be the case, but you’re taking a chance.
Maximize Profits
Repair shop software, while costing money upfront, is designed to streamline every process from inventorying products to determining average work times. The technicians never run out of cloths and common parts, such as oil and air filters, which means you aren’t rushing to an auto parts store to get something that the customer wants.
Along with such, the technicians can input the information into the computer and get information from it, which means the customer doesn’t have to decipher anyone’s handwriting or get confused about warranties, work completed, and the total price. Visit www.egenuity.com to learn more!
